Welcome to the BusinessGenie!

I’m Jo, founder of The BusinessGenie – where I help small businesses streamline their operations and reclaim control over their admin chaos.

With over 20 years' experience in business administration and team leadership, I’ve seen the same pattern time and again: businesses grow, but their processes don’t. That’s where I step in.

I work with small teams (typically under 10 staff) who are successful but swamped — stuck with outdated or inefficient ways of working, or investing in tools like CRMs but not using them to their full potential. Using a mix of LEAN methodology, process mapping, and practical training, I help improve efficiency, share operational knowledge across teams, and reduce day-to-day friction.

If your systems feel like a patchwork of sticky notes, inbox chaos, and underused software, I can help. 

Let’s simplify, streamline, and set you up to scale.